Post by Hawke on Oct 27, 2008 8:01:58 GMT -5
This is taken directly from the Proboards Support board:
I'm not getting my activation key in my email!
If you use AOL, they tend to block lots of mail that should be allowed through. If you can not get your key with AOL, we suggest you use an alternate email account with a different provider (such as hotmail, yahoo, gmail, etc).
My activation key doesn't work!
If you submitted a request for an activation key more than once, then a new key was generated which voided your old one. You will have to wait for your new key to arrive. Submitting extra requests for keys only slows down the process.
"I don't get notification/registration e-mails!"
Most people experience this problem with Hotmail. Check your junkmail bin. Sometimes they are redirected through the filter.
OR
If you are an admin of your board make sure that your current listed e-mail is correct.
Update The newest versions of AOL have the "advanced SPAM blockers" and may make it impossible for Proboards to contact you. Admins may have to manually register members who expierience this problem. Or we recommend that these people create temporary free e-mails (ie. hotmail.com).
Because i am not sure if this is a problem or not,
1) Check any spam or junk boxes as ProBoards sometimes is viewed as this.
2) Add the following to a "Contacts List" or "Safe List" (so that it will clear spam filters):
correspondence@mail1.proboards.com
correspondence@mail2.proboards.com
correspondence@mail3.proboards.com
correspondence@mail4.proboards.com
correspondence@mail5.proboards.com
correspondence@mail6.proboards.com
correspondence@mail7.proboards.com
correspondence@mail8.proboards.com
correspondence@mail9.proboards.com
correspondence@mail10.proboards.com
I'm not getting my activation key in my email!
If you use AOL, they tend to block lots of mail that should be allowed through. If you can not get your key with AOL, we suggest you use an alternate email account with a different provider (such as hotmail, yahoo, gmail, etc).
My activation key doesn't work!
If you submitted a request for an activation key more than once, then a new key was generated which voided your old one. You will have to wait for your new key to arrive. Submitting extra requests for keys only slows down the process.
"I don't get notification/registration e-mails!"
Most people experience this problem with Hotmail. Check your junkmail bin. Sometimes they are redirected through the filter.
OR
If you are an admin of your board make sure that your current listed e-mail is correct.
Update The newest versions of AOL have the "advanced SPAM blockers" and may make it impossible for Proboards to contact you. Admins may have to manually register members who expierience this problem. Or we recommend that these people create temporary free e-mails (ie. hotmail.com).
Because i am not sure if this is a problem or not,
1) Check any spam or junk boxes as ProBoards sometimes is viewed as this.
2) Add the following to a "Contacts List" or "Safe List" (so that it will clear spam filters):
correspondence@mail1.proboards.com
correspondence@mail2.proboards.com
correspondence@mail3.proboards.com
correspondence@mail4.proboards.com
correspondence@mail5.proboards.com
correspondence@mail6.proboards.com
correspondence@mail7.proboards.com
correspondence@mail8.proboards.com
correspondence@mail9.proboards.com
correspondence@mail10.proboards.com